Solutions › Managed IT Services
Why choose Managed IT Services from Vital Voice & Data?
Your information systems are at the heart of your business’s daily operation. System down time costs businesses a significant amount of money each year. Most problems that cause down time can be prevented by regular monitoring and systems maintenance.
Small & medium size businesses without internal IT resources or those whose resources are stretched can greatly benefit from outsourcing network and systems maintenance.
We offer a comprehensive suite of managed network services. Real time monitoring of your network along with regularly scheduled preventative maintenance will keep your network running and healthy. When problems do occur our Help Desk is there to address them.
We have a fully staffed network operations center (NOC) that monitors your network in real-time. When an issue occurs we are aware of it immediately and can notify your IT staff or automatically escalate the issue to our Help Desk for corrective action. We also perform full preventative maintenance services on your servers and workstations and provide Help Desk support services to your users.
Trust your IT infrastructure management to the professionals. When you choose Vital Voice & Data, you are choosing a team of highly motivated professionals with a broad spectrum of knowledge and experience.
Benefits of Managed IT Services from Vital Voice & Data
Preventative approach and Quick Response - Reduce IT downtime and security incidents by over 70% via proactive management. Cut the response time to a problem to less than 5 minutes via our remote management technology. This saves you time and allows you to focus on your business.
Access to top notch expertise - Your IT infrastructure is supported by a team of highly specialized and experienced engineers working from our Network Operations Center/Help Desk. Use us as your IT department or to augment your internal IT staff.
Access to superior IT management technology - Our technology is state of the art in IT infrastructure management. 24x7 real-time monitoring of your network, patch deployment with quality control (black/white list management), remote access and control allows us to perform hands on troubleshooting and problem resolution and more.
Lower and more predictable IT costs - We offer a predictable monthly cost that can be budgeted. Eliminates the need to build or increase your in-house IT expertise saving you a significant amount of money per year. Our services also provide economies of scale that let small and medium size businesses get "Fortune 500" class IT management and support at an affordable cost.
